Wild West Hardware Return Policy

IMPORTANT: Please contact us for a return authorization number (RAN) by email (we need this in writing) and be sure to include that number on the outside of your returning package.

No returns will be accepted without this authorization number. 

If for any reason you are not completely satisfied with your purchase within 30 days of receipt, you can return it to us for a refund (less shipping charge).
The goods MUST be in the original new condition and include all parts.  The goods must be properly packaged to prevent any damage, including damage to finishes during transit.  Charges will apply for items needing refinishing.  
Return shipping cost to be paid by customer. 

There is a no return policy on any custom ordered products or large quantity orders.

You have 48 hours from the date of delivery to report any missing or damaged item.

Our Returns address:
Wild West Hardware
417 W 81st Ave.  #506
Merrillville, IN 46410