Any item may be returned or exchanged within 30 days of receipt of merchandise, less shipping, provided the item(s) are not used or damaged. The returned product(s) must be properly packaged to prevent any damage during transit. Charges will apply for items needing re-finishing.
Please contact us for a return authorization number (RAN) and be sure to include your order number in your request.
No returns will be accepted without this authorization number.
There is a no return policy on any custom ordered products.
Return shipping cost to be paid by customer.
Our Returns address:
Wild West Hardware
417 W 81st Ave. #506
Merrillville, IN 46410
You have 48 hours from the date of delivery to report any missing item.